Customer Service Representative - Membership Department
Position Summary:
We are seeking a dedicated Customer Service Representative to join our team! In this essential role, you will provide exceptional customer service to all association members while performing various administrative support functions. The ideal candidate is a dynamic individual with a commitment to member satisfaction, strong administrative skills, and the ability to work independently while maintaining high standards of performance. If you excel in communication, have a keen attention to detail, and are proficient in various software applications, we want to hear from you!
Essential Functions:
- Assist new members in joining the association and ensure a smooth onboarding process.
- Coordinate attendance for new member orientations and the REALTOR® Code of Ethics.
- Explain association policies related to website access and lockbox procedures.
- Maintain an accurate member database by promptly recording all additions, changes, and deletions.
- Provide support for general membership functions and inquiries.
Qualifications:
- Prior experience in customer service or administrative roles is preferred.
- Excellent written and verbal communication skills.
- Strong customer service orientation and a passion for helping others.
- Proficient in all Microsoft Office applications.
- Ability to multitask, solve problems, and work proactively in a fast-paced environment.
Why Join Us?
At OKCMAR, we value our team members and foster a collaborative, supportive work environment. This is an exciting opportunity to make a positive impact on our members while growing your career in customer service and administration.
How to Apply: Email your resume to hr@okcmar.org
The Oklahoma City Metropolitan Association of REALTORS is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
