Personal Banker-Moneyline Contact Center- Bilingual
We're looking for Bilingual Personal Bankers to join our team!
MidFirst Bank is seeking energetic individuals with excellent bilingual customer service skills who enjoy helping others in a team-oriented, contact center environment. The Personal Bankers are responsible for handling a wide variety of calls regarding banking products and services. The ideal candidate will be bilingual in English and Spanish, have excellent communication skills, and be able to work in a fast-paced environment, handling new and existing customer inquiries while providing quality service to our customers in an enthusiastic, responsive and articulate manner.
Full Time position -Onsite position/ Shift Hours 12pm to 9pm (M-F)
Individuals are required to work rotating weekends which include Saturday and Sunday.
Shift differentials are available for certain hours:
$5.00/hour for Monday through Friday from 6pm - 9pm p.m.
Saturday's from 1pm to 6pm and Sunday from 12p to 4p.
Bilingual candidates fluent in both Spanish and English will earn an additional $2.00 per hour.
Position Requirements:
Interested candidates must enjoy helping others by phone, be detail-oriented, adapt well to change, be able to multi-task, be dependable, and have experience using a personal computer.
Competent typing skills are also required to be successful in this role.
Candidates with previous customer service or call center experience are strongly encouraged to apply.
Preferred Skills:
- Knowledge of banking products and procedures are a plus.
- Typing test required 30 wpm.
- Bilingual assessment required
Some of the many reasons to join our team include:
- Comprehensive compensation package-medical, dental, vision, paid holidays, tuition reimbursement, 401(k), and more!
- On the job training
- Friendly business casual atmosphere
- Eligible for a Sign on Bonus
- Eligible for an Anniversary Bonus after (1yr- $1500 & 3yr- $5,000) less applicable taxes
