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FT Personal Banker - Contact Center

Posted: 10/09/2022

MidFirst Bank is seeking energetic individuals with excellent communication skills who enjoy helping others in a team-oriented, contact center environment. Personal Bankers are responsible for handling a wide variety of calls regarding banking products and services. The successful candidate will be responsible for handling new and existing customer inquiries while providing quality service to our customers in an enthusiastic, responsive and articulate manner.

We are currently recruiting for a Monday-Friday 12:00 p.m.-9:00 p.m. Individuals are also required to work rotating weekends which include  alternating Saturdays between 8:00 a.m-6:00 p.m. and every third Sunday from 12:00 p.m. to 4:00 p.m. Shift differential is available for certain hours - $3/hr for Monday through Friday from 6:00 p.m. - 9:00 p.m., Saturday's from 4:00 p.m. - 6:00 p.m. and all day Sunday.

Some of the many reasons to join our team include:
Comprehensive compensation package-medical, dental, vision, paid holidays, tuition reimbursement, 401(k), and more!
On the job training
Friendly business casual atmosphere
Eligible for Sign On and Anniversary Bonuses (details will be provided)! 

Position Requirements:

Candidates must possess PC skills with the ability to toggle between multiple systems, good typing skills and a solid history of customer service to include handling escalated, in-depth and detailed conversations.   Previous experience in a customer service or call-center environment is preferred.  Bi-lingual (Spanish) skills are a plus.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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